After Actionvoip, smartvoip and nymgo, we didn't have many options to make cheap VOIP Calls to asian subcontinent. However, it seems the new VOIP Provider can join the cheap VOIP league.
Pidipompi is primarily a access number based Long distance phone service operating from NJ,USA. At this stage, Pidipompi Long distance phone service is only available in the USA and Canada or unless you can call the USA numbers.
When we looked at their calling rates, they are not the best calling rates available in the market but are very close to most of the betamax VOIP services. E.g. They offer 0.90 cents to India Mobile if you top-up with $5 credit and use a Local Access Number. The toll-free access numbers is also provided but then the calling rates shoots up to 1.9 cents per minute. Calling India landline is about 1.1 cents per minute.
Pidipompi also seem to offer great competitive calling rates to destinations such as Sri Lanka, Nepal and Pakistan.
Since this is a new long distance call provider as always we suggest you only try and test the service with the smallest credit top-up. If you are a existing Pidipompi user, we would like to know your review/feedback/comment on this service.
Wednesday, May 27, 2009
PidiPompi Long Distance VOIP Phone Service Review
Posted by Vinay at 9:38 AM
Labels: long distance call, Long distance calling, pidipompi, voip, voip phone service, voip provider, www.pidipompi.com
Subscribe to:
Post Comments (Atom)
Didnt find what you are looking for? Search VOIP Guide
Dont Forgot to Bookmark This blog. Press CTRL+D
Or Subscribe
5 comments:
although its good service in the sense of voice quality and dialing ease...its not 0.9 cents per minute per se...because if you top up with $5 then they will charge you service fees around $ 2.99, to avoid this you have top up with more than $5 rather than exact $5, so if you look for higher top up then surprisingly that would cost you 1.7 cnets per min rather than 0.9 cents....so in sum....its good but not the cheapest one....
This seems to be a kind of joke to me. The min price of product is 5.00$ and a service charge of 2.99$ which is around 60% but as per there website if you purchase more than 5$ service charge of 2.99$ will be waived. I tried very hard to get more than one card in my shopping cart but no use, actually you can not purchase more than 5$ at a time. So each time your purchase a card you have to pay 7.99$ for 5$.
Another problem is the auto recharge, when your balance dropped below 2 USD, they will recharge your account, it means this 2 USD is non refundable. If you fall below this amount
your credit card will be charged again.
http://freevcalls.blogspot.com/2009/05/pidipompi-pompi-dial-review-avoid-09.html
I have used PIDIPOMPI once now and i REGRET using the service. When i saw the add i got attracted like everyone else (1c/min) but they dont disclose about the service charge ($2.99/min) until the time you are about to buy, so its not really what they are advertising.
So i bought just to try out. Ahh what the hell let me give them a chance to prove their service. I started using it and found out the quality isnt that great.
On Some sunny days, i can talk with great quality and on most of the days i cannot. I have to disconnect and reconnect most of the times which annoyed me to hell. So i call the customer support to complain about the quality and they have a reason of network issue and that they will reimburse me with some minutes for inconvenience. BUT what can i do with extra minutes that means extra moments of incovenience to me.
So i thought i will just finish the service and move on to my last one which i felt did a pretty good job. But no, pidipompi had another curve ball in their sleeve. I was talking and suddenly the call dropped and when i reconnected the call says i have $7.99 worth of minutes more. I was fuming at them...THEY JUST RECHARGED MY ACCOUNT WITHOUT MY PERMISSION!! i never remember me approving them to have automatic recharge.
So i call the customer service again and the guys Vivek , Naresh and so on were not so happy of us telling them to revert as we do not intend to continue with the poor service. They argued that it has been charged now, can you disconnect the next time..HELL NO !! NO MORE PAIN...
Then as i am about to finish up my service (some 49 min were left in my account) my call gets disconnected and i am thinking why - did they cut down on my existing as i was leaving them.
So i called the customer service again and asked them why the hell they dont show call records on their website so that customer are not left wondering where did their minutes go. Pidipompi have no transparencey in showing customer their call records. So the service guy is fighting me and telling me that i have transparency. The transparency he explains is that everytime when i call the phone tells me how much is left in my account...HAHA..i need to see where i used my minutes BUGGERS!!
So after a long argument about transparency and quality of service, the customer service guy agrees to email me my call records. Thats a inconvenience to go through like that. WHY THE HELL THEY DONT POST CUSTOMER CALL RECORDS LIKE EVERYBODY ELSE!! I think you want to hide something..maybe pidipompi is rounding more minutes as i cannot see what they are charging me for my calls.
I have used all my minutes and i am relived now that my HARROWING--AGONIZING time with pidipompi has come to end.
I WOULD NOT RECOMMEND PIDIPOMPI TO ANYONE...THERE ARE MORE COMPANIES TO CHOOSE FROM..
And someone above rightly said that the customer might lose $7.99 but PIDIPOMPI is losing customers. (I am still waiting on that refund from PIDIPOMPI when they autorecharged..hope it comes)
ALSO i wonder these anonymous people who are writing good things on top may well be Pidipompi people trying to salvage some pride.
GO FISH PIDIPOMPI !!
Just tried signing up for this so called cheap service. Wasted 2-3 hours and ended up getting rejected for the service. Total rip-off....buggers!!
the call rate are very cheap no doubt on that. and they have provided the pinless and speed dial facily which is working excellent. Only the problem I have the voice quality .Its very bad sometimes receiver is not able to hear my voice. stay away from this service. I am just trying to finish my voucher.
Pidipompi if you want to survive than please improve your service. also they are not giving the history of call I made.
Post a Comment