Enterprise and Business VOIP is getting popular in US, mainly due to its cost effectiveness and quality of service. Enterprise VOIP at some stage would actually grow faster than residential VOIP. Ringcentral is all out to grab the business VOIP system market share.
Ring Central announced a new RingCentral Office VOIP Phone service for business consumers. The company claims that RingCentral Office would be the first online, self-service offering for small businesses to buy and set up phone systems, comes with four hosted voice lines, hosted fax, call routing, unlimited long distance and pre-configured phones.
"The fact that RingCentral offers a unique self-service capability with an all inclusive pricing model and no contracts is, frankly, quite revolutionary in the business phone systems market," IDC senior analyst David Lemelin said in the release.
RingCentral Office offers 3 plans for Office Users:
1) 1 line complete business hosted phone system: The plan comes at a cost of $49.99 per month with unlimited minutes and has following features:
- One VoIP phone line with unlimited calling (US and Canada)
- One local number with area code of your choice
- 1 toll free or local main company number
- 1 toll free or local fax number - secure Internet fax service, send and receive
- Virtual PBX with multiple extensions
2)4 line complete business hosted phone system: The plan comes at a cost of $99.99 per month with unlimited minutes and has following features:
- Four VoIP phone lines with unlimited calling (US and Canada)
- Four local numbers with area codes of your choice
- 1 toll free or local main company number
- 1 toll free or local fax number - secure Internet fax service, send and receive
- Virtual PBX with unlimited extensions
3) 8 line complete business hosted phone system: The largest ringcentral office plan and comes at a cost of $179.99 and has following features:
- Eight VoIP phone lines with unlimited calling (US and Canada)
- Eight local numbers with area codes of your choice
- 1 toll free or local main company number
- 1 toll free or local fax number - secure Internet fax service, send and receive
- Virtual PBX with unlimited extensions
All RingCentral Office plans comes with standard features such as it virtual PBX, VoIP phone service with unlimited calling (based on user plan) and with voicemail, auto-receptionist, call forwarding and more.
Besides Virtual hosted PBX Phone system, Ringcentral offers Toll-free numbers and Fax systems for years and have been leaders in this business area.
Would you use ringcentral Virtual PBX Business Phone system for your small or large business? Do let us know your feedback/comments/reviews of RingCentral Office Phone system.
6 comments:
What about www.toktumi.com? now they offer almost everything included in Ringcentral at extremely affordable price ???
TOO EXPENSIVE!!!
FOR THIS RECESSION!!!
Looks like Toktumi.com does offer similar features, but RingCentral seems a bit more mature and professional to me (Toktumi is a play on Talk To Me...). Things like custom hold music and dial by extension really make it feel like a professional business service.
Also after checking out the screencasts at the Toktumi website, I think that RingCentral does a better job at managing multiple lines and a large number of extensions. We have 3 incoming lines mapped to about 6 extensions and 4 digital lines all tied into one RingCentral account.
Both of them are probably better options than Vonage though. I posted a review of RingCentral VS Vonage here:
http://blog.theg2.net/2009/08/farewell-vonage-hello-ringcentral.html
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We had a very poor experience with Ring Central—dropped calls, unauthorized charges to our credit card, efforts to transfer our toll free number from the current provider were slow and the responses to our inquiries on status inaccurate.
When we canceled the service, Ring Central advised that we either needed to fill out five forms to return the phones and get our money back, or pay an extra $200 if we wanted to keep the phones and use them. The phones were locked so that they were only usable through Ring Central. I think they were trying to punish us for not liking their poor service.
We ended up switching from ring central to Easy Office Phone. So far the service has been reliable and the switch over was smooth. Customer service seems to be actually helpful.
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